L.A. Times

23 January 2014

As retailers rush to one-up rivals with promises of ever-faster delivery, delays in holiday shipping make clear that they need to at the same time improve their forecasting measures to ensure they can handle order surges, Kurt Salmon's Al Sambar, partner in the Retail and Consumer Group, told the L.A. Times. "Some brands were stunned by last-minute demand and they simply didn't have the systems in place to respond in time," the Times quoted Sambar as saying.  

 

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