1. Torn between Loyalty and a Bargain Financial Times 11 December 2012 Many retailers are exploring new ways to use analytics and big data to boost customer loyalty—without coming off as creepy. In a Financial Times article,...
  2. Kurt Salmon Awarded Top Vendor Selection Honor Third Year Running Kurt Salmon was named the top health care IT vendor selection firm in KLAS Enterprises’ 2012 Best in KLAS Awards. KLAS, an independent research agency, also identified Kurt Salmon as the...
  3. Dark Art of Store Emails The Wall Street Journal 18 December 2012 Retailers have to work increasingly hard to get their emails to stand out, especially during the holiday season. In a Wall Street Journal article, Kurt...
  4. Holiday’s Aftermath: Squeeze on Profits Women’s Wear Daily 03 January 2013 In an effort to make up for lackluster holiday sales, retailers promoted heavily in December, which may have hurt their profit margins, according to an article...
  5. A Postholiday Letdown for Retailers The Wall Street Journal 03 January 2013 Some retailers turned in disappointing sales in December during what is supposed to be one of their busiest months. The Wall Street Journal reported that...
  6. Handbags Back in the Spotlight Women’s Wear Daily 17 December 2012 Handbag sales are gaining speed heading into 2013, according to a Women’s Wear Daily article. In the article, Kurt Salmon retail strategist Nancy Liu...
  7. Retailers Look to Test Demand for Same-Day Delivery Services Financial Times 08 January 2013 As the retail industry experiments with same-day delivery, the approach may not make financial sense for all retailers. “It’s ultimately a pretty costly...
  8. A Generation Gap? Not on This Web Site The New York Times 13 January 2013 A recent New York Times profile of Halsbrook.com, an e-commerce site for 40-something women who want to look chic, not stodgy, reveals the cutthroat world of...
  9. U.S. Retailers Post 5.8% January Same-Store Sales Growth; 3.5% Was Expected The Wall Street Journal 07 February 2013 U.S. retailers turned in better-than-expected sales in January, according to the Wall Street Journal . But Kurt Salmon retail strategist Nancy Liu said...
  10. Payroll Tax Whacks Spending The Wall Street Journal 21 February 2013 Many retailers, restaurants and consumer products companies are lowering forecasts and adjusting marketing strategies out of fear that restoring the...