1. Upgrade Intelligence Gathering with Social Media The power of social media is undeniable. Consider these statistics: Retailers hosting a Facebook “like” button on their website enjoy 80% higher monthly traffic growth. Moreover, the...
  2. Consumers: Dining Out (Just a Bit) More During Holidays Based on consumer intent to spend data, Kurt Salmon expects modest growth in restaurant sales through January 2011, continuing the growth trend that started in early summer....
  3. E-Retailing in the Wal-Mart Era Late last week, Wal-Mart announced two programs clearly intended to steal share from e-commerce giant Amazon. But Amazon executives are not the only retailers reeling; e-retailers of all sizes are...
  4. Discretionary Spending Pickup Drives Modest Holiday Growth While consumer confidence remains shaky, retail sales should see a modest increase through the holiday season, prodded by broadening growth in personal consumption, according to recent analysis by...
  5. The Five Deadly Sins of Clustering Clustering is in fashion among retailers—and for good reason. This not-so-new concept, which groups stores based on shared demographics and customer purchasing patterns, can take on new...
  6. Optimize the Customer Experience When Upgrading Your POS Today’s retail customers are more empowered than ever before. Their choices have proliferated and the notion of “if we build it, they will come” is no longer compelling. New...
  7. Consumers Not Settled into New Spending Norms Although consumers said they intended to spend less on dining out during September, actual restaurant spending increased for the month. While highly correlated over the past few years, the recent...
  8. Distinctive Chains See Impressive Growth Despite Downturn The fastest growing quick-service restaurants—measured as a combination of absolute dollar and percentage growth—provide diners with distinctive offerings. All have a clear...
  9. Top Retailers Reveal Localization’s Three Truths Since Kurt Salmon’s influential localization study, which included a survey of nearly 300 retail executives, we have discussed myriad localization topics with the industry’s leading...
  10. Restaurants’ Recovery from Recession Harder Than Previous The restaurant sector’s recovery from the most recent U.S. recession has been significantly slower compared to that of previous recessions. More than two years after the start of the Great...