1. How to manage digital projects effectively Gaëtan Bodmer, head of CIO advisory at Kurt Salmon France, explains the key landmarks for companies on the road to digital transformation. Q: What is the starting point for businesses when...
  2. Mobile systems are moving into payment ecosystem The vision has been well drawn: Mobile payments as an accepted practice in everyday life. In fact, much of the infrastructure is already in place; by 2010 there were already more mobile phone...
  3. Social CRM More than two-thirds of European internet users participate in social networks at least monthly, 25% search for products and services online and 15% have registered on pages dedicated to brands....
  4. The emergence of the fully digital bank Kurt Salmon partner Fabrice Albizzati examines the road map for banks as they extend and deepen digital interaction with customers. Q: What are the key goals of digital projects for the banking...
  5. NFC mobileA long-anticipated technology is approaching the tipping point For the years, near field communication technology has seemed on the point of taking off in Europe. Despite some notable successes,...
  6. Helping financial services firms respond to a changing landscape Fabrice Albizzati, a partner in Kurt Salmon’s Global Financial Services practice, explains how we help our clients improve their customer segmentation, omnichannel experience and network...
  7. Deep experience, broad perspective Kurt Salmon CEO Chiheb Mahjoub discusses how our unparalleled expertise in each of the industries we serve enables us to help our clients become more agile, efficient and competitive...
  8. Unbiased, experienced experts in Luxembourg and Switzerland Eric Crabié, managing partner of Kurt Salmon’s offices in Luxembourg and Switzerland, discusses our work there in the financial services and information technology industries. 31...
  9. Less than 1 year left to implement the SEPA Direct Debit (SDD) payment instruments in Europe! by Jean Diederich, Partner at Kurt Salmon, Payments & Single European market The Single Euro Payments Area (SEPA) is moving to the next stage. After the introduction of the Euro in 2002 and...
  10. Department Stores’ New Reality—RFID Ron Johnson’s recent announcement that JC Penney plans to implement radio frequency identification (RFID) in every store is actually one of the least radical changes he’s proposed...