Kurt Salmon’s Retail Operations programs focus on store productivity and profitability. Our proven methodology makes the most efficient and effective use of limited store labor and available inventory through best-in-class store operating procedures, associate methods, training capabilities, use of technology and integration with supply chain capabilities. Linkages and impacts of store headquarters support are reviewed as well.

Our Retail Operations services include:

•    Store process engineering and process improvement

•    Inventory control and management

•    Labor optimization

•    Conversion improvement programs

•    Store systems strategy and implementation

•    Performance management

•    Field management effectiveness improvement

Key success factors to drive lasting business benefits include use of best-in-class benchmarks, cross-functional approach to address root-cause issues hindering store performance and strong change management disciplines to ensure the new operating model sticks.

We have delivered high-impact projects for a diverse range of retailers, from luxury to dollar stores, specialty, grocery, department store, big box and outlet.