Kurt Salmon’s Store Operations programmes focus on four-wall operating and labour efficiency. Our proven methodology makes the most efficient and effective use of limited store labour and available inventory through best-in-class store operating procedures, associate methods, training capabilities, use of technology and integration with supply chain capabilities. Linkages and impacts of store headquarters support are reviewed as well.

Our Store Operations services include:

  • Store process engineering
  • Inventory control and management
  • Workforce management effectiveness
  • Store systems strategy and implementation
  • Performance management
  • Regional and area management effectiveness improvement

Key success factors to drive lasting business benefits include use of best-in-class benchmarks, cross-functional approach to address root-cause issues hindering store performance and strong change management disciplines to ensure the new operating model becomes embedded into the organisation.

We have delivered high-impact projects for a diverse range of retailers, from luxury stores to discounters.