1. Kurt Salmon insights from NRF Big Show 2015 WhichPLM 16 January 2015 With few retailers able to offer a truly seamless omnichannel experience, NRF delegates were keen to hear about the challenges and solutions from their peers. In a session...
  2. Dan Murphy writes on "The rise of the digital talent gap on retail boards" Retail Week 08 March 2016 As technology becomes embedded in every part of the shopping experience, is the knowledge of current retail bosses up to scratch? I recently read Salim Ismail’s...
  3. UK retail bosses slow to capitalise on their stores to improve online performance While stores are starting to play a bigger role in helping retailers meet demands of their customers shopping online, there is still much more they should be doing to build their costliest asset...
  4. Kurt Salmon Digital wins Retail Week Live Tech Sprint with its “Speedly” delivery app The Kurt Salmon Digital team took the top prize in the Retail Week Live Tech Sprint for its home delivery app, named “Speedly”. Designed during the 24 hour hackathon,...
  5. How can retailers boost productivity in light of the living wage? Retail Week 30 March 2016 Cutting store staff – the instinctive response from many retailers when looking to reduce costs – is both negative and counterproductive. This is especially...
  6. European lessons on the living wageDan Murphy comments The Grocer 05 May 2016 On the national living wage the government has shown, once again, a naïve lack of real-world understanding about how policies actually translate into...
  7. Are UK retailers fully prepared for new rules on data breaches?Dan Murphy writes Retail Week 06 May 2016 Retailers need to brush up on fresh legislation over customer data protection as new rules over breaches prepare to swing into action. As if retailers...
  8. The living wage has put retailers’ backs against the wall Drapers 27 April 2016 Once again, with the living wage, the government has shown a naïve lack of real-world understanding about how policies actually translate into practice, writes Dan...
  9. The EU: Should we stay or should we go? Drapers 12 May 2016 As the European Union referendum on June 23 approaches, Drapers takes the temperature of the fashion industry over this historic vote. There are only six weeks to go until the...
  10. The NBA - transforming a flagship sports store with technology Essential Retail 12 May 2016 When the National Basketball Association (NBA) opened its 18,000 sq ft store in New York in 1998, it was the first major sports league to have a retail outlet. The...