The New York Times
05 July 2012
Retailers are increasingly trying to lure their online customers into their brick-and-mortar stores to pick up, return or get service on their products, according to a New York Times article. The trend shows off the benefits of physical stores, and Kurt Salmon retail strategist Alison Jatlow Levy said online-only retailers may follow suit. “You will definitely start to see online-only players open stores,” she said in the article.