1. Tech Tools that Bring the Consumer into Focus It’s no secret that new technologies are reshaping some of the retail industry’s most fundamental rules for success. Some of the biggest impacts will likely be felt in a...
  2. Hold the (Window) Dressing The world of shopping – and shoppers – is neatly divided into haves and have-nots. While the recovery of the luxury retail business, due largely to its successful globalization...
  3. Q&A with Ken Hicks, CEO of Foot Locker, Inc. If you were to ask Ken Hicks what he does for a living, he’d tell you “I sell sneakers.” We got the opportunity to sit down with this down-to-earth, Harvard Business...
  4. From Me to We, from More to Less: Five Value Shifts That Are Changing Our World Consumers have been transformed, but not by the recession. The metamorphosis, which started long before the economic downturn, will prevail regardless of what Congress, The Fed, or Europe does....
  5. Creatively Cutting Product Cost Reluctant consumers and rising input costs are prompting retailers to look for ways to save money by trimming the cost of their products. A three-pronged approach to product cost optimization will...
  6. Starbucks and Green MountainNew Single-Serve Deal is Preemptive Distribution on Rocket Fuel Out of the starting gate, it appeared that Starbucks understood preemptive distribution until they didn’t, which resulted in a...
  7. Q&A With Joseph Gromek, CEO of Warnaco Warnaco’s performance since CEO Joe Gromek arrived in 2003 has been spectacular. He inherited a company that was just coming out of bankruptcy, and had suffered a bottom line loss of almost...
  8. In-Store Technology’s New Imperative Today’s retail customers are more empowered than ever before. New technologies have equipped consumers with access to a wealth of product information. For example, a recent Forrester...
  9. Q&A with Hal Reiter, CEO, Herbert Mines Associates Herbert Mines Associates recently conducted a leadership survey of 135 retail Presidents and CEO s about critical issues facing the industry. Hal Reiter, Chairman and CEO of Herbert Mines...
  10. Now You See It, Now You Don’tThe Increasing Allure of the Pop-Up Store Last November, Hermes did it in West London. This spring, Apple did it in Austin. And in October, Brides did it in downtown Manhattan. That’s right,...