1. Fashion and Lifestyle Footwear The fashion and lifestyle footwear industry will continue to be an attractive M&A market in the next few years, owing to strong category growth and a highly fragmented landscape. Footwear...
  2. Net Promoter Scores and the Problem of Forever 21 Since it was created, the net promoter score (NPS), which measures how likely a consumer is to recommend a given retailer or brand to a friend, has been a cornerstone of measuring brand strength....
  3. Measuring the Immeasurable Using a company’s digital footprint to measure brand strength Companies are becoming increasingly skilled at using online data to guide their mar­keting efforts, but online metrics can prove...
  4. Laying the Groundwork for Future GrowthTop Retail IT Trends of 2013 and Beyond 2012 represented a year of significant change for the retail industry. Demands to deliver compelling, personalized, cross-channel experiences to...
  5. After Strong Holiday, Restaurant Sales Moderating After a surprising surge in December, restaurant sales came down a bit in January. And consumer sentiment continues to be flat, suggesting little impetus for sales growth in the short term,...
  6. Post-Crisis: How Banks Are Changing Their Operating Models Suresh Gupta , Partner, Global Financial Services, Kurt Salmon, discusses the growing importance of technology in the banking space and how current trends are further shaping banking processes and...
  7. Alternatives to Employment for Achieving Physician-Hospital Alignment Health care providers are in the midst of a fundamental post-reform transition that requires delivering high-value care to the communities they serve. But this goal is impossible to achieve...
  8. Going DirectThe Journey from Wholesale Brand to Direct-to-Consumer Retailer Lured by the promise of bigger sales, better access to consumers and even their ultimate survival, wholesale brands are increasingly...
  9. The Core of Omnichannel RetailingFive Commerce Technologies Every Innovative Retail Chain Needs The interest around omnichannel retailing has reached a fever pitch. From solution providers to trade publications to retailers...
  10. Restaurants Face Fluctuating Sentiment—and Sales Restaurant sales rose in March after taking a slight dip in February, and these slight ups and downs may continue into the summer, according to Kurt Salmon’s Restaurant Spending Trajectory....