1. Strengthen Customer Loyalty Through Social Media While consumer-branded businesses are abuzz with social media’s potential, no one yet really understands...
  2. Using Social Media to Improve Marketing ROI Determining how social media interacts with other marketing efforts can help improve a retailer’s ROI and...
  3. Upgrade Intelligence Gathering with Social Media The power of social media is undeniable. Consider these statistics: Retailers hosting a Facebook...
  4. Consumers: Dining Out (Just a Bit) More During Holidays Based on consumer intent to spend data, Kurt Salmon expects modest growth in restaurant sales through January...
  5. E-Retailing in the Wal-Mart Era Late last week, Wal-Mart announced two programs clearly intended to steal share from e-commerce giant Amazon....
  6. Discretionary Spending Pickup Drives Modest Holiday Growth While consumer confidence remains shaky, retail sales should see a modest increase through the holiday season,...
  7. The Five Deadly Sins of Clustering Clustering is in fashion among retailers—and for good reason. This not-so-new concept, which groups stores...