Boca Raton, FL

07 April 2013 to 10 April 2013


Moderator: Michael Archer Partner, Global Financial Services, KURT SALMON
Panelists: Kurt Kendall Partner and Head of Advanced Analytics and Big Data, KURT SALMON
Victoria López-Negrete SVP and GM, North America, THE WESTERN UNION COMPANY
Leslie Dukker Doty VP, Member Engagement, CVS CAREMARK
The relationship between bankcard issuers and the retail community has been a tapestry of cooperation, collaboration, and confrontation dating back to the earliest days of payment cards. Today retailers wrestle with strategic issues from cracking the code on omni-channel sales to defining the store of the future to using big data to drive loyalty and sales. Credit card issuers, in their quest to grow sales and receivables, are testing and implementing programs to connect the value of their card products more directly to the retail point of interaction. The meaningful opportunity going forward is to evolve the retailer – bankcard issuer relationship into one addressing the immediate and strategic issues of both parties while leveraging the assets of each participant.

In this session a panel of bankcard issuers, leading retailers, and cross-functional experts will discuss their perspective and priorities within the context of payments, customer loyalty, and cross-industry collaboration. Attendees will come away with a clearer sense of how the payment card and retail communities can join forces to grow their respective businesses and create a winning experience for their customers.

Kurt Salmon is proud to sponsor and serve as a general session speaker on Tuesday, April 9th at this important event.  Attending? Contact and connect with Michael Archer at: 

Card Forum & Expo Agenda


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