07 August 2014

The implementation of omnichannel supply chain capabilities is a transformational change to a retailer’s business and as such, can prove to be a significant challenge, Gretchen Holden, senior consultant with Kurt Salmon’s Retail and Consumer Goods practices, told SupplyChainBrain. That’s just one of the reasons, as fellow Retail and CPG senior consultant James Reardon explained, they must actively evaluate the implementation process.

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