PYMNTS.com

18 December 2014

PYMNTS.com discusses Kurt Salmon’s 'Santa's Good List' of retailers, which looked at companies that delivered multi-order Cyber order in an average of 2.6 days, there are 11. “While we saw a few hiccups in Cyber Monday fulfillment, retailers responded well to significant sales spikes,” explains Steve Osburn, retail strategist at Kurt Salmon. “This bodes well for last-minute e-commerce orders, but there are always variables. Last year, 15% of last minute orders did not reach their destination in time, and despite retailers’ adjustments, consumers would be wise to give themselves a buffer or upgrade delivery options when placing orders over the next week."

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