1. New Year Brings Continued Restaurant Sales Growth Building on modest year-end growth, restaurant sales should continue to rise through February, according to Kurt Salmon’s proprietary analysis. While overall confidence is flat to down...
  2. Enhancing Internal and External Decisions with Social Media How can a retailer strategically leverage social media intelligence into internal decision-making? Here’s an example. Evaluate a retailer’s current market research activities. Replace...
  3. Strengthen Customer Loyalty Through Social Media While consumer-branded businesses are abuzz with social media’s potential, no one yet really understands the medium’s potential to affect financial performance. Just as with the early...
  4. Using Social Media to Improve Marketing ROI Determining how social media interacts with other marketing efforts can help improve a retailer’s ROI and increase sales. Analyzing the relationship between social media and other marketing...
  5. Upgrade Intelligence Gathering with Social Media The power of social media is undeniable. Consider these statistics: Retailers hosting a Facebook “like” button on their website enjoy 80% higher monthly traffic growth. Moreover, the...
  6. Consumers: Dining Out (Just a Bit) More During Holidays Based on consumer intent to spend data, Kurt Salmon expects modest growth in restaurant sales through January 2011, continuing the growth trend that started in early summer....
  7. E-Retailing in the Wal-Mart Era Late last week, Wal-Mart announced two programs clearly intended to steal share from e-commerce giant Amazon. But Amazon executives are not the only retailers reeling; e-retailers of all sizes are...
  8. Discretionary Spending Pickup Drives Modest Holiday Growth While consumer confidence remains shaky, retail sales should see a modest increase through the holiday season, prodded by broadening growth in personal consumption, according to recent analysis by...
  9. The Five Deadly Sins of Clustering Clustering is in fashion among retailers—and for good reason. This not-so-new concept, which groups stores based on shared demographics and customer purchasing patterns, can take on new...
  10. Optimize the Customer Experience When Upgrading Your POS Today’s retail customers are more empowered than ever before. Their choices have proliferated and the notion of “if we build it, they will come” is no longer compelling. New...