1. Reports of the Catalog’s Death Are Greatly Exaggerated Bloomberg Businessweek 07 November 2013 Catalogs are not going away any time soon, and they will be everywhere this holiday season. As Kurt Salmon’s Micahel Dart, a senior partner and...
  2. Kurt Salmon Unveils Retailers at Top of “Santa’s Good List” for Holiday Shipping Dec. 20 (NEW YORK) -- It’s no secret that competition for online shoppers is fierce this holiday season, and consumers increasingly expect shipping to be both fast and free. Amid an...
  3. Shoppers Complain of Discount Fatigue USA Today 19 December 2013 With retailers offering so many deals this holiday season, you might expect shoppers to be more excited than ever. Instead, it's having the opposite effect:...
  4. Shifting Holiday Shopping Patterns Favor Speedy Online Delivery The Wall Street Journal 24 December 2013 This holiday season, a clear pattern is emerging where consumers are still heading to the stores over Thanksgiving weekend for the experience and deals,...
  5. Retailers Ready to Help Consumers Keep Shopping Post-Christmas LA Times 26 December 2013 Christmas may be over, but the urge to shop is not, and retailers are ready with longer hours and deeper discounts. “There will be pent-up demand...
  6. With Holiday Now in the Rear-view Mirror, Retailers Look to Spring 2014 Women\'s Wear Daily 26 December 2013 Not only did increasing their Black Friday operating hours fail to yield retailers any significant incremental increase to their sales, but doing so cost them...
  7. Are Carriers Being Unfairly Blamed for Holidays Shipping Delays? NEW YORK (January 13, 2014) – Widespread delays to Christmas deliveries made headlines over the holiday season. But while carriers like UPS and even FedEx were quick to apologize, a new...
  8. How Some Retailers Won Over the Holidays The Columbus Dispatch 19 January 2014 While internal processing errors or a failure to upgrade shipping meant many retailers failed to deliver holiday orders in time, others, like Sears and...
  9. As Retailers Promise Ever-faster Delivery, Better Forecasting Is Needed L.A. Times 23 January 2014 As retailers rush to one-up rivals with promises of ever-faster delivery, delays in holiday shipping make clear that they need to at the same time improve their...
  10. 2013 Best in KLAS: Software and Service Report Kurt Salmon Category Leader for Vendor Selection for Fourth Year Running Health care IT group also recognized for planning and assessment ATLANTA (February 5, 2014)– Kurt Salmon’s...