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  2. Net Promoter Scores and the Problem of Forever 21.pdfNet Promoter Scores and the Problem of Forever 21 Since it was created, the net promoter score (NPS), which measures how likely a consumer is to recommend a given retailer or brand to a friend, has...
  3. Using a company’s digital footprint to measure brand strength.pdfMeasuring the Immeasurable Using a company’s digital footprint to measure brand strength 58 Companies are becoming increasingly skilled at using online data to guide their marketing efforts, but...
  4. Omni Fulfillment Study 150323VFSP.pdf2015 Omnichannel Fulfillment A Kurt Salmon Special Report Retailers Make Changes to Make the Grade Retailers set big goals for peak-season shipping in 2014 and, for the most part, they met them....
  5. How to Prepare for CMS Bundled Payments 160218 VF.pdfHow to Prepare for CMS Bundled Payments Mandatory bundled payments for joint replacement will serve as many hospitals’ first pilot program for value-based reimbursement in 2016. Combined with the...
  6. Runway to Retail_Kurt Salmon.pdfCLOSING THE RUNWAY-TO- RETAIL GAP The Ongoing Consumer-Driven Transformation of Fashion The fashion industry is in the midst of an intense debate, with the announcement of “in-season fashion...
  7. The Kurt Salmon Review Issue 05 VFSP.pdfKURT SALMON REVIEW Retail. Consumer. Private Equity. Strategy. IN THIS ISSUE Why full- and off-price stores make good neighbors 4 How to pick best-ofthe-bunch organic brands 24 Bringing...
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  9. Building a Solid Omnichannel Foundation with Effective Inventory Management 160121 VF.pdfBuilding a Solid Omnichannel Foundation with Effective Inventory Management Retailers now need to change the way they track and estimate total omnichannel demand—or their...
  10. Unlocking the Value of Social Listening for Retail and Consumer 150929 VF_SP.pdfUnlocking the Value of Social Listening for Retail and Consumer Companies Going beyond likes, followers and comments 2 | UNLOCKING THE VALUE OF SOCIAL LISTENING FOR RETAIL AND CONSUMER...