1. Amazon…From Earth’s Biggest Bookstore To The Biggest Store on Earth? Just like the original “Pacman” of the earliest video games, chomping through all of the pac-dots to victory, Amazon appears to be rapidly chomping its way to becoming the biggest...
  2. What Do You Get When You Cross Luxury Spend with Discount Buying? Affinity Plays! It’s commonly assumed that the creeping social stratification that’s widely written about crosses over to the retail sector, with the higher-end consumer shopping exclusively at luxury...
  3. Bed Bath & Beyond’s Unlikely Success Is Bed Bath & Beyond the best retailer in America? Well, it depends on who you ask. Ask a financial analyst and you’re likely to get a pretty positive response. Through the best and...
  4. Macy’s Evolves the Department Store Concept I was among the very first, if not the first, some thirty years ago, to declare the demise of the department stores. And, indeed, their share of market, particularly in apparel, has steadily...
  5. Q&A with Gilt Groupe CEO and Founder Kevin Ryan Luxury fashion flash sale phenomenon Gilt Groupe has only been in existence for four years, but already has annual sales of over $500 million and a valuation of a billion dollars. We spent an hour...
  6. Looking Back, Looking Ahead: Q&A With JCPenney CEO Mike Ullman To say that major changes are afoot at J.C. Penney would be an understatement. In June, the company announced that Ron Johnson, head of retail at Apple, would take over the helm of the $20 billion...
  7. Reverse Globalization: The New Dollars and Sense of Near-Sourcing Near-sourcing, or producing products closer to where they are ultimately sold, is growing in popularity. As more companies bring production closer to home, they’re putting a new twist on...
  8. Expanding Assortment While Keeping Profits Afloat As more and more retailers boost assortments and slash shipping costs to compete with Amazon’s endless aisle, the rest feel compelled to do the same. But in the rush to compete on...
  9. Tech Tools that Bring the Consumer into Focus It’s no secret that new technologies are reshaping some of the retail industry’s most fundamental rules for success. Some of the biggest impacts will likely be felt in a...
  10. Hold the (Window) Dressing The world of shopping – and shoppers – is neatly divided into haves and have-nots. While the recovery of the luxury retail business, due largely to its successful globalization...