1. Are Doctors’ Offices, Salons and Gyms the Next Big Retail Channels? One of the biggest mandates in the retail industry right now is reaching consumers wher­ever they are and through whichever formats they prefer. Take that to its logical conclusion and the...
  2. Patagonia’s Trailblazing Approach to Growing Sales Every year around the holiday season, it’s easy to feel awed by the U.S. retail industry. This past year was one for the record books, with consumers spending $59 billion on...
  3. Preemptive DistributionOne of the Most Important Retail Concepts You’ve Probably Never Heard Of Preemptive distribution, or reaching customers first, fastest, most effectively and most often, may not be at the top of...
  4. Your Distribution Defines You: The Power Brand Balancing Act One of every growing brand’s critical goals is developing a distribu­tion strategy that supports its long-term growth. But this is often easier said than done, especially as retailers...
  5. Beanie Baby or Barbie?How to spot the difference between fads and trends How can potential investors tell if a product is more Atkins or organic, classic Oreo cookie or three-dollar cupcake? The investment can be...
  6. Which Is Better, Margins or Growth? One common question both operators and investors find themselves asking is, “Which is more important, high same-store sales growth (SSSG) or high margins?” Obviously, it’s nice...
  7. Fashion and Lifestyle Footwear The fashion and lifestyle footwear industry will continue to be an attractive M&A market in the next few years, owing to strong category growth and a highly fragmented landscape. Footwear...
  8. Net Promoter Scores and the Problem of Forever 21 Since it was created, the net promoter score (NPS), which measures how likely a consumer is to recommend a given retailer or brand to a friend, has been a cornerstone of measuring brand strength....
  9. Measuring the Immeasurable Using a company’s digital footprint to measure brand strength Companies are becoming increasingly skilled at using online data to guide their mar­keting efforts, but online metrics can prove...
  10. Building a Solid Omnichannel Foundation with Effective Inventory Management Over the past few years, retailers have rushed to build a huge customer-facing omnichannel infrastructure. And for good reason: Omnichannel is critical when it comes to saving the sale, improving...