1. 2014-12-26Seventy Percent of Returned Holiday Merchandise Suitable for Resale Last January, many retailers were surprised by the high number of holiday gift returns. As the holiday season comes to a close and...
  2. 2014-12-26Retailers to Blame for This Year’s Holiday Shipping Delays Retailers were to blame for all this year’s delays, with reasons including inventory issues and a failure of retailers to...
  3. 2014-12-26Retailers, Carriers Improve Holiday Shipping Performance Bad weather this year helped slick Santa's sleigh, but "the big difference this year was the amount of communication,"...
  4. 2014-12-26U.S. Retailers Miss Fewer Christmas Deadlines: Early Surveys "We saw a lot less of the 11th hour promotions," Steve Osburn, retail strategist at Kurt Salmon, explains to Reuters, when...
  5. 2014-12-26Cheaper Gasoline Makes Christmas Merrier for U.S. Retailers As determined by Kurt Salmon's Holiday Shipping Study, 78 percent of retailers included in the study delivered orders on time,...
  6. 2014-12-26Who Won the Holiday Shipping War This Year? Fortune discusses how retailers made good on their promises to customers for last-minute delivery this holiday season, with only...
  7. 2014-12-26Who Spoiled Christmas? Fewer Packages Arrive Late According to Kurt Salmon's Holiday Shipping Study, 13 percent of holiday online orders did not arrive in time for Christmas....
  8. 2014-12-26Retailers Had a Happy Holiday This holiday season, retailers had to act fast when shipping online orders. As Steve Osburn, retail strategist at Kurt Salmon,...
  9. 2014-12-26Holiday Deliveries Improve but Hiccups Continue The Associated Press discusses how 13 percent of holiday online orders did not make it to shoppers in time for Christmas, a slight...
  10. 2014-12-26With Christmas Over, Millions of Gift Returns Begin Steve Osburn, retail strategist at Kurt Salmon, discusses with The Wall Street Journal how as high as 70 percent of returned...